Refund and Return Policy

Thank you for shopping at BarberToolsCY.com. We are dedicated to providing top-quality products and excellent customer service. If you are not fully satisfied with your purchase, we’re here to help.

Returns

You have 30 calendar days from the date of receipt to return an item. To qualify for a return, the item must be unused, in the same condition as when received, and in its original packaging. Please include your receipt or proof of purchase with the return.

Please note that items purchased from the “Sales” category are non-refundable.

Refunds

Once we receive your returned item, we will inspect it and notify you of its status. If approved, we will initiate a refund to your original payment method. Refunds may take a few days to process, depending on your card issuer’s policies.

Shipping

You are responsible for paying the shipping costs for returning an item, which are non-refundable.

Exchanges

For exchanges, such as size or color changes, please contact us. Return shipping costs are your responsibility, while we will cover shipping costs for the replacement item. Note that items from the “Sales” category are non-exchangeable.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange a replacement or refund and cover the return shipping costs.

Cancellations

To cancel an order, contact us as soon as possible. If the order has not shipped, we will cancel and fully refund it. For shipped orders, please follow the return process.

For any questions regarding returns, refunds, or cancellations, please reach out to us.

Note: This Return and Refund Policy is subject to change without notice. Please review it